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Shipping Policy:

 

Welcome to P & S Oriental Market Shipping Policy! This policy outlines the details of how we handle shipping for orders placed on our website. Please take a moment to read through the information below to understand our shipping practices.

  1. Shipping Destinations:
    We currently offer shipping to addresses within [list of countries/regions where you ship]. If your location is not listed, unfortunately, we are unable to fulfill orders to that destination at this time.
  2. Processing Time:
    After placing an order, please allow 1 business day for order processing and fulfillment. Our team works diligently to ensure that your order is prepared and packaged with care before it is handed over to the shipping carrier.
  3. Shipping Methods and Carriers:
    We offer a variety of shipping options for you to choose from during the checkout process. The available options, carriers, and estimated delivery times will be displayed for you to select based on your preferences.
  4. Shipping Costs:
    Shipping costs are calculated based on the destination, shipping method selected, and the weight/dimensions of the items in your order. The exact shipping cost will be provided to you during the checkout process before you finalize your purchase.
  5. Order Tracking:
    Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. You can also log in to your account on our website to view the status of your order and track its journey to your doorstep.
  6. Delivery Time:
    The estimated delivery time depends on the shipping method you select and the destination. Please note that delivery times may be affected by factors beyond our control, such as weather conditions, customs processing, and other unexpected delays. We do our best to provide accurate estimates, but they are not guaranteed.
  7. Address Accuracy:
    It is important to provide accurate and complete shipping information when placing an order. We cannot be held responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.
  8. Undeliverable Packages:
    If a package is returned to us due to an incorrect address, multiple delivery attempts, or other reasons beyond our control, we will contact you to arrange for re-shipment. Additional shipping fees may apply for re-shipping.
  9. Order Issues and Assistance:
    If you encounter any issues with your order, such as non-delivery, damage, or discrepancies, please contact our customer support team at info@psorientalmarket.com or 251-288-3875. We are here to assist you and resolve any concerns you may have.

By placing an order on our website, you acknowledge that you have read and understood our Shipping Policy and agree to its terms. This policy is subject to change without prior notice, so we encourage you to review it each time you make a purchase.

Thank you for choosing psorientalmarket.com We strive to provide you with a seamless and satisfactory shopping experience.

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